YYour #1 Source for Custom
Rhinestone Heat Transfers
Do you have stock designs?
What kinds of artwork do you accept?
What is your Minimum Order?
Do you have setup fees?
Do you have artwork fees?
How fast can I get my order?
Is there a discount for ordering large quantities of the same design?
Can I have EXCLUSIVE rights to my design?
How do I pay?
What is the recommended Wash/Dry/Care of Apparel made with Rhinestone Heat Transfers?
How long do the designs last on the garment?
Can I apply my design with a standard household iron?
Can you apply my design for me?
Do you provide a drop ship service?
Q: Do you have stock designs?
Do you have stock designs?
A:
Yes - We will be starting to offer stock designs. We will be updating our website over the next few months to reflect this change.
However, our focus is not to compete with the stock design suppliers out there (and there are a TON of them out of there). Our goal is to offer you CUSTOM RHINESTONE HEAT TRANSFERS in short time frames. The key is IN A SHORT PERIOD OF TIME. So short in fact, that overseas and out of country can’t compete with this level of service and other people can’t compete with you because your designs are unique and individual.
Q: What kinds of artwork do you accept?
What kinds of artwork do you accept?
A:
The better the original artwork the quicker we can provide a rhinestone quote
Artwork Specs for each design:
IBM/Windows Format CDR or EPS Tiff, Jpeg or Bitmap (only if Hi Resolution!)
If Corel or Adobe then convert the text to curves
Please specify size you want the logo to be Length first then Height
If you are a MAC user the artwork can only be accepted as a PDF or EPS only.
Q: What is your Minimum Order?
What is your Minimum Order?
A:
Our minimum order is 6 pieces of the same design/ same size/ same colors.
Q: Do you have setup fees?
Do you have setup fees?
A:
NO! Our customers have asked - and we've listened! We are no longer charging setup fees on any order! Also don't forget that we are USA based. No customs fees, no overseas shipping fees (a significant savings).
Q: Do you have artwork fees?
Do you have artwork fees?
A:
Yes, we charge for artwork. We use a rhinestone design software that changes your artwork or request into a "dot file". Anytime we receive artwork that is not already a "dot file" there will be a charge.
A "dot file" is a pdf or vector art (ai or cdr) file in which there is a dot for each rhinestone already created.
Standard Artwork fees:
$25 Basic Text with NO graphics involved - using font you request and size you request
$35 Text with a vector image graphic, or black and white jpg, pdf, ai or cdr file
$50 Graphic and text that requires 1 hour or more of artwork to create the file
$95 Multi color, multi dot file requiring more than 1 hour of artwork.
We will not provide a rhinestone dot file proof until artwork fees are paid.
Artwork fees may be higher depending on the total complexity of the design you send us.
You will always have final approval before we actually run your order.
Q: How fast can I get my order?
How fast can I get my order?
A:
This depends on how fast you approve the artwork AND make your payment. A basic "name drop" would ship within 2-3 business days of your payment (Monday-Friday)
Q: Is there a discount for ordering large quantities of the same design?
Is there a discount for ordering large quantities of the same design?
A:
Yes. We will provide you with pricing based on the following:
6-24 transfers
25-50 transfers
51-100 transfers
100+ transfers
We also offer additional discounts on orders over 1,000 pieces.
Q: Can I have EXCLUSIVE rights to my design?
Can I have EXCLUSIVE rights to my design?
A:
Absolutely! That's why it's a CUSTOM transfer order. We would only sell the transfer to you, and no one else. Please feel free to ask about EXCLUSIVE rights when ordering your transfers.
Q: How do I pay?
How do I pay?
A:
We invoice you thru PayPal. You do not need a PayPal account to pay. Simply click on the link in the email request and when you get to PayPal select "just pay with my credit card" to proceed.
Please note that we are owned and operated by Spirit Corner, LLC, and your credit card transactions will state "Spirit Corner, LLC" for your transaction.
Orders less than $1,000 require payment in full before we make your transfers. Orders over $1,000 require a minimum 60% deposit to start your order.
Orders will ship when they are paid in full.
If you have more questions regarding payment options please contact us.
Q: What is the recommended Wash/Dry/Care of Apparel made with Rhinestone Heat Transfers?
What is the recommended Wash/Dry/Care of Apparel made with Rhinestone Heat Transfers?
A:
We recommend that apparel be turned inside out for washing/drying. This will protect the rhinestones and will keep them looking their best! We also suggest using the Permanent Press or Delicate cycle on both the Washer and Dryer.
To receive the maximum life of the design we suggest air drying vs. using a dryer.
Q: How long do the designs last on the garment?
How long do the designs last on the garment?
A:
They generally last the lifetime of the garment, just as long as screen printing or embroidery. It also really depends on who is applying the transfer and if the heat press machine is in good working order or not! If you have a defective or ancient heat press you cannot expect the same long lasting results as with a heat press in perfect working order.
Q: Can I apply my design with a standard household iron?
Can I apply my design with a standard household iron?
A:
Yes. However, it will take you a lot longer to do. We highly suggest you watch Youtube videos on this topic to achieve the best results. We do not guarantee long lasting adhesion of our transfers to your apparel when using this method.
Q: Can you apply my design for me?
Can you apply my design for me?
A:
Absolutely! We offer in house application for all or our designs. There is a minimal fee for this service. You can provide the apparel, drop ship it to us, or we can order the apparel for you.
Q: Do you provide a drop ship service?
Do you provide a drop ship service?
A:
Yes. We can create your transfers and drop ship them to your customers. We can also drop ship completed apparel to your customers.
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